August 07, 2006
Complaint filed against Adelphia
Since I do not agree with the way some people run business, I might as well get something for free out of this mess. I was very upset with the way they handled it and I think that they need to know that.
Thank you for using the Better Business Bureau’s Online Complaint System.
Your complaint has been assigned case # xxxxxxxx.Please print a copy of this for your records.
Filed on: August 7 2006
Filed by:
Timothy HaroutunianFiled against:
Adelphia
548 Eastman Rd
Center Conway NH 03813Complaint Description:
Account Number: xxxx xx xxx xxxxx34I was calling to transfer my service from one apartment to another and I was on the phone for 45 minutes and they still didn’t get my account information. It turns out that Comcast bought out Adelphia and they said they were having a problem with their system. After 45 minutes, they told me that my area was bought out by Time Warner. I was upset because if they were really customer friendly, they would have had a list of accounts that were transferred to which company, either Comcast or Time Warner. My cell phone minutes were used for this call and I lost a lot of minutes that I will not have anymore.
Your Desired Resolution:
Complementary Movie Channels for 2 months
