A few months ago, I was todl about “Project Looking Glass” by Sun Microsystems. Looking Glass is an Operating System that hopefully could replace Windows. It may not be as user friendly right now, but it is 1000% better.
Wouldn’t it be nice to flip a webpage upsidedown or spin it around or even better when you turn a webpage around, write a note on the back of the webpage for later viewing, you now have that option. Looking glass is an open source environment in which you have the ability to add features on yourself if you know programming. This environment gives you the change that everyone wanted from Microsoft without having to get rid of the “Windows” look and feel. Looking glass integrates Windows, Mac OSX and Solaris (Sun’s OS).
So I was thinking about adding a few ideas into the Call Log Knowledgebase Module. One of the thoughts was when we email the user the knowledgebase article that they requested, to add into the database a timestamp, the article we sent them, a relational link to the problem description and the help desk employee who sent it to them. The reason for this is if they call back with the same issue and the knowledgebase picks up on this article, the help desk employee will be able to know that this is a repeating issue. The knowledgebase link will let the Help Desk employee know that this user has had this link sent to them before.
For example: A user calls saying they can’t get into myPlymouth and we realize that they were disabled. We send them the knowledgebase article for reasons that they could have been disabled. If they call back again with that same issue, we can try and narrow down why it is happening without having to scroll through their call history.
SANTA BARBARA, Calif. –An elderly man collapsed from cardiac arrest in a ballroom packed with cardiologists and other doctors attending an American Heart Association fundraiser.
“If you have to go down, that was the place, I guess,” said Dr. Richard Westerman, a cardiologist who helped save the man.
The unidentified patient suddenly slumped over during Saturday night’s seventh annual “Heart Ball,” witnesses said. He had no pulse or blood pressure.
“It looked like he was a goner,” said Santa Barbara City Councilman Brian Barnwell, who was among the 300 people attending the $250-a-plate event.
Several doctors sprang into action and revived the man by performing cardiopulmonary resuscitation. Paramedics took him to a hospital.
The patient recovered, Westerman said Monday.
“He was fine,” Westerman said. “He was awake. He had a pulse. He was talking.”
Cardiac arrest is the sudden loss of heart function, according to the American Heart Association. More than 95 percent of victims die before reaching a hospital, the association says.
You may not know what I mean by this, but here it is…very random but o well.
Santa knows when you are sleeping and he knows when you’re awake….
Should a DVR (Digital Video Recorder) be able to tell whether you are asleep or awake.
Lucent scientists have filed a patent application for a digital video recorder (DVR) that will detect when the user has fallen asleep—and will then turn off the DVR. As it turns out, Robert Heinlein had thought about this forty-five years ago.
According to Lucent, “the sleep detector may comprise an electronic camera for forming images of the viewer, and pattern recognition means connected to the electronic camera to monitor the physical condition of the viewer. For example, the pattern recognition means determine whether the viewer?s eyes are open or shut.”
Alternatively, the “sleep detector” may be a device wearable by the user to monitor their physical activity or physiological status. This wearable device could include one or more of the following: an accelerometer, a heat flux sensor, a galvanic skin response sensor, a skin temperature sensor and a near-body ambient temperature sensor.
I don’t agree with this idea even though it shows how technology has advanced over the years. But, my rant is that the DVR will tell if you are asleep or not so that you do not waste electricity. Wouldn’t that be what a “SLEEP TIMER” is on a TV.That’s it for now, I DONT WANT TO GO ON A RANT HERE…WHAT THE HELL DOES RANT MEAN – Quote from Family Guy
